Privacy Policy
Privacy Policy
How we collect, use, and protect your personal information
Last Updated: June 3, 2026
Introduction
At Edvance, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. We handle all student data in accordance with applicable data protection laws, including GDPR where applicable.
Introduction
At Edvance, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. We handle all student data in accordance with applicable data protection laws, including GDPR where applicable.
2Information We Collect
We collect information you provide directly to us and information we obtain automatically when you use our services. This includes:
Personal Information:
- Name, date of birth, nationality, and contact information
- Email address and phone number
- Educational background, academic transcripts, test scores (IELTS, TOEFL, etc.), and study goals
- Passport copies, financial documents, and other application materials
Usage Information:
- Website usage patterns, pages visited, and interaction data
- Device and browser information, IP address, and location data
3How We Use Your Information
We use the information we collect to:
- Provide and improve our consultancy services, including application processing and visa support
- Communicate with you about your applications, appointments, and important updates
- Improve our website, services, and user experience
- Send you relevant updates, educational resources, and promotional materials (with your consent)
- Comply with legal obligations and assist with regulatory requirements
4Information Sharing
We may share your information in the following circumstances:
- With universities and educational institutions for application processing
- With trusted service providers (OSHC providers, accommodation services, banking partners) necessary for your study abroad journey
- When required by law, government authorities, or immigration departments
- With your explicit consent for specific purposes
5Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data in transit and at rest
- Access controls and authentication measures
- Regular staff training on data protection and privacy
- Ongoing monitoring and security assessments
6Your Rights
You have the following rights regarding your personal information:
- Right to access your personal data
- Right to correct inaccurate or incomplete information
- Right to request deletion of your data (subject to legal and contractual obligations)
- Right to data portability
- Right to object to processing of your data
- Right to withdraw consent at any time
To exercise any of these rights, please contact us at edvance.contact@gmail.com. We will respond to your request within 30 days.
7Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze website traffic, and improve our services. You can control cookie settings through your browser preferences, though this may affect some website functionality.
Cookie Categories
We use four categories of cookies on our website:
- Necessary Cookies: Essential for the website to function. These cannot be disabled and include authentication, security, and session management cookies.
- Performance Cookies: Help us optimize page loading and improve user experience through caching and prefetching. These are optional.
- Analytics Cookies: Help us understand how visitors interact with our website. We use Google Analytics, Hotjar, and Contentsquare. These are optional.
- Marketing Cookies: Enable personalized advertising and track campaign performance. We use Meta Pixel and TikTok Pixel. These are optional and only used on our marketing website.
Managing Your Cookie Preferences
You can manage your cookie preferences at any time:
- Use our cookie preference center (accessible from the footer or cookie banner)
- Adjust settings in your web browser (though this may affect website functionality)
- Visit our Cookie Policy page for detailed information about all cookies we use
Third-Party Cookies
Some cookies are set by third-party services we use:
- Google Analytics: Website analytics and user behavior tracking
- Meta Pixel: Advertising and conversion tracking
- TikTok Pixel: Advertising and conversion tracking
- Hotjar: User experience and behavior analytics
- Contentsquare: Digital experience analytics
You can opt out of third-party cookies through their respective privacy policies or our cookie preference center.
Cookie Retention
Your cookie consent preferences are stored for 12 months. After this period, you will be asked to review and update your preferences. Individual cookies have their own expiration periods, which are detailed in our Cookie Policy.
8Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at edvance.contact@gmail.com or through our contact page. Our privacy team is available to assist you.